Privacy Policy

This Privacy Policy explains how Himalaya.bd handles information when you browse the website, create an account, place an order, contact support or interact with our services.

Information we may collect

This may include name, phone number, email address, delivery address, order and payment-status information, account information, support communications, device/browser data, IP address, cookies and website activity.

Why we use information

We use information to process and deliver orders, provide customer support, prevent fraud, maintain accounts, improve the website, comply with legal obligations and, where permitted, send service or marketing communications.

Delivery address

A delivery address provided at checkout is customer fulfilment information. It is not presented as the office address of Himalaya.bd.

Sharing

We may share the minimum necessary information with payment processors, courier or fulfilment providers, website/hosting/service providers and authorities where legally required. We do not sell customer personal data to advertisers.

Retention and security

We retain information only for legitimate business, transaction, dispute, accounting and legal purposes and use reasonable technical and organisational safeguards appropriate to the service.

Your requests

Subject to applicable law, you may contact us about access, correction, deletion or other privacy-related requests. Some transaction records may need to be retained where required by law.

Cookies

The site may use essential, functional, analytics and marketing cookies. Browser settings can be used to manage cookies, although disabling essential cookies may affect site functionality.