/* v1.36.00 — Product complaint intake + readable yearly complaint references. */
.hb-complaint-shell{width:min(100%,900px);margin:0 auto 56px;color:#263432}.hb-complaint-intro{margin:0 0 26px}.hb-complaint-kicker{margin:0 0 7px;color:#0a6f73;font-size:12px;font-weight:800;letter-spacing:.16em}.hb-complaint-intro h2{margin:0 0 9px;color:#075f63;font-size:clamp(25px,3vw,34px);line-height:1.15}.hb-complaint-intro>p:last-child{max-width:760px;margin:0;color:#64706d;font-size:15px;line-height:1.7}.hb-complaint-form{display:grid;gap:18px}.hb-complaint-card{padding:25px;border:1px solid #e3e9e6;border-radius:16px;background:#fff;box-shadow:0 7px 24px rgba(25,60,54,.045)}.hb-complaint-section-head{display:flex;align-items:flex-start;gap:13px;margin:0 0 21px}.hb-complaint-section-head>span{display:grid;place-items:center;flex:0 0 34px;width:34px;height:34px;border-radius:50%;background:#e8f5f3;color:#08706f;font-size:14px;font-weight:800}.hb-complaint-section-head h3{margin:1px 0 3px;color:#183e3c;font-size:19px;line-height:1.25}.hb-complaint-section-head p{margin:0;color:#76817e;font-size:13px;line-height:1.5}.hb-complaint-grid{display:grid;gap:17px}.hb-complaint-grid--2{grid-template-columns:repeat(2,minmax(0,1fr))}.hb-complaint-grid--3{grid-template-columns:repeat(3,minmax(0,1fr))}.hb-complaint-field{display:flex;min-width:0;flex-direction:column;gap:7px}.hb-complaint-field>span,.hb-complaint-fieldset>legend{color:#344542;font-size:13px;font-weight:700}.hb-complaint-field b,.hb-complaint-fieldset b,.hb-complaint-consent b{color:#c2413a}.hb-complaint-field em{margin-left:5px;color:#89918e;font-size:11px;font-style:normal;font-weight:500}.hb-complaint-field input,.hb-complaint-field select,.hb-complaint-field textarea{width:100%;min-height:46px;border:1px solid #d9e1de!important;border-radius:9px!important;background:#fff!important;color:#283632!important;font:inherit;font-size:14px!important;box-shadow:none!important;outline:none;padding:10px 12px!important;transition:border-color .16s ease,box-shadow .16s ease}.hb-complaint-field textarea{min-height:136px;resize:vertical;line-height:1.6}.hb-complaint-field input:focus,.hb-complaint-field select:focus,.hb-complaint-field textarea:focus{border-color:#0a7878!important;box-shadow:0 0 0 3px rgba(10,120,120,.1)!important}.hb-complaint-field--textarea{position:relative}.hb-complaint-field--textarea small{align-self:flex-end;color:#8a9491;font-size:11px}.hb-complaint-fieldset{min-width:0;margin:0;padding:0;border:0}.hb-complaint-fieldset>legend{margin-bottom:8px}.hb-complaint-segmented{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.hb-complaint-segmented label,.hb-complaint-choice{position:relative;cursor:pointer}.hb-complaint-segmented input,.hb-complaint-choice input{position:absolute;opacity:0;pointer-events:none}.hb-complaint-segmented span{display:grid;place-items:center;min-height:46px;border:1px solid #dbe3e0;border-radius:9px;background:#fff;color:#52605d;font-size:13px;font-weight:700;transition:.16s ease}.hb-complaint-segmented input:checked+span{border-color:#0b7877;background:#eef9f7;color:#086664;box-shadow:0 0 0 2px rgba(10,111,115,.08)}.hb-complaint-choice-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.hb-complaint-choice span{display:flex;align-items:center;min-height:54px;padding:11px 13px 11px 42px;border:1px solid #dce4e1;border-radius:10px;background:#fff;color:#44524f;font-size:13px;font-weight:650;line-height:1.4;transition:.16s ease}.hb-complaint-choice span:before{content:"";position:absolute;left:14px;top:50%;width:15px;height:15px;border:2px solid #abb8b4;border-radius:50%;transform:translateY(-50%);background:#fff}.hb-complaint-choice input:checked+span{border-color:#0a7776;background:#f1faf8;color:#095f5e}.hb-complaint-choice input:checked+span:before{border:5px solid #0a7776;width:15px;height:15px}.hb-complaint-choice-grid--resolution{grid-template-columns:repeat(3,minmax(0,1fr))}.hb-complaint-subquestions{margin-top:18px;padding-top:18px;border-top:1px solid #edf0ef}.hb-complaint-upload{display:grid;grid-template-columns:1fr auto;align-items:center;gap:14px;margin-top:18px;padding:17px;border:1px dashed #bbc9c5;border-radius:12px;background:#fafcfb}.hb-complaint-upload__copy{display:grid;gap:2px}.hb-complaint-upload__copy strong{color:#304542;font-size:14px}.hb-complaint-upload__copy span{color:#7b8582;font-size:12px}.hb-complaint-upload__button input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.hb-complaint-upload__button span{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:0 16px;border:1px solid #0a7372;border-radius:8px;background:#fff;color:#086664;font-size:13px;font-weight:750;cursor:pointer}.hb-complaint-upload__button:hover span{background:#eff8f6}.hb-complaint-upload__files{grid-column:1/-1;display:flex;flex-wrap:wrap;gap:7px}.hb-complaint-upload__files:empty{display:none}.hb-complaint-file-chip{max-width:100%;padding:6px 9px;border-radius:7px;background:#edf4f2;color:#51605c;font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.hb-complaint-consent{display:flex;align-items:flex-start;gap:9px;margin-top:18px;color:#5e6966;font-size:12px;line-height:1.55;cursor:pointer}.hb-complaint-consent input{width:16px;height:16px;flex:0 0 16px;margin-top:2px;accent-color:#0a7473}.hb-complaint-submit-row{display:flex;align-items:center;justify-content:space-between;gap:22px;padding:20px 22px;border-radius:14px;background:#eef7f5}.hb-complaint-submit-row strong{display:block;color:#2c4440;font-size:13px}.hb-complaint-submit-row p{max-width:580px;margin:3px 0 0;color:#71807c;font-size:12px;line-height:1.5}.hb-complaint-submit{flex:0 0 auto;min-height:48px;padding:0 23px;border:0;border-radius:9px;background:#087874;color:#fff;font-size:14px;font-weight:800;cursor:pointer;box-shadow:none;transition:background .15s ease,transform .15s ease}.hb-complaint-submit:hover{background:#066661;transform:translateY(-1px)}.hb-complaint-success,.hb-complaint-error{margin:0 0 22px;border-radius:13px}.hb-complaint-success{display:flex;align-items:flex-start;gap:13px;padding:17px 19px;border:1px solid #b9e3d3;background:#f1fbf7}.hb-complaint-success__icon{display:grid;place-items:center;flex:0 0 31px;width:31px;height:31px;border-radius:50%;background:#0c7a63;color:#fff;font-weight:800}.hb-complaint-success h2{margin:0 0 4px;color:#165b49;font-size:17px}.hb-complaint-success p{margin:0;color:#4d6961;font-size:13px}.hb-complaint-error{padding:13px 16px;border:1px solid #f0c8c2;background:#fff5f3;color:#9a3f34;font-size:13px;font-weight:650}.hb-complaint-hp{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden!important}
@media(max-width:760px){.hb-complaint-shell{margin-bottom:35px}.hb-complaint-card{padding:18px 16px;border-radius:13px}.hb-complaint-grid--2,.hb-complaint-grid--3,.hb-complaint-choice-grid,.hb-complaint-choice-grid--resolution{grid-template-columns:1fr}.hb-complaint-upload{grid-template-columns:1fr}.hb-complaint-upload__button{width:100%}.hb-complaint-upload__button span{width:100%}.hb-complaint-submit-row{align-items:stretch;flex-direction:column}.hb-complaint-submit{width:100%}.hb-complaint-section-head h3{font-size:17px}.hb-complaint-intro h2{font-size:26px}.hb-complaint-segmented{grid-template-columns:1fr 1fr}}
@media(prefers-reduced-motion:reduce){.hb-complaint-field input,.hb-complaint-field select,.hb-complaint-field textarea,.hb-complaint-choice span,.hb-complaint-segmented span,.hb-complaint-submit{transition:none}}


/* v1.36.00 — Compact, readable complaint reference badge. */
.hb-complaint-reference{display:inline-flex;align-items:center;margin-left:4px;padding:3px 9px;border:1px solid rgba(9,112,96,.18);border-radius:7px;background:#fff;color:#075f55;font-weight:800;letter-spacing:.02em;white-space:nowrap}
@media (max-width:600px){.hb-complaint-reference{margin-top:5px;margin-left:0}}